Hotel Chatbot Pricing Compared: What HiJiffy, Visito, Myma, Duve and Guestara Cost (2026)

Published prices for eight guest messaging platforms, a worked example for a 50-room hotel, and the hidden costs to ask about.

Hotel chatbot pricing 2026
Key takeaways
  • Published starting prices run from about $99 to $649 a month for one property.
  • Pricing models differ: flat plans, per-room pricing with minimums, setup fees and add-ons. Compare total monthly cost for your room count.
  • Meta's WhatsApp message charges come on top of every plan, and since 1 October 2026 include service replies beyond 1,000 a month.

How hotel chatbots are priced

  • Flat monthly plans: one price per property, sometimes by plan tier.
  • Per-room pricing: a rate per room per month, usually with a minimum.
  • Setup or onboarding fees: one-off charges for configuration and training.
  • Add-ons: AI chatbot, ID scanning, extra channels or seats sold separately.
  • Message charges: Meta's WhatsApp fees, passed on at cost or with a markup.

Published prices, October 2026

Hotel chatbot and guest messaging prices
PlatformPricing modelPublished price
Visito[1]FlatFrom $99/month
HiJiffy[2]Plan tiers, plus setup€99–319/month
Duve[2]Plan minimums$120–200/month
Guestara[3]Per room, with minimums$2.5–4.5 per room/month; $99–189 minimum
Guestly[4]Base plus per roomFrom €79/month + €1–3 per room
Myma.ai[5]Flat tiers$199 / $399 per month
Conduit[6]FlatFrom $649/month
HotelPingFlat by room band$199 (up to 30 rooms) / $399 (31–100 rooms)

Worked example: a 50-room hotel

Estimated monthly platform cost for a 50-room hotel (US$)
Visito (starting)$99+
Guestara Power$125
Guestara Premium$225
Guestly Advanced≈ $247
HiJiffy Premium≈ $345
Myma.ai Professional$399
HotelPing Professional$399
Conduit$649+

Guestara: 50 × $2.5 or $4.5. Guestly: €79 + 50 × €3. Euro prices converted at about $1.08. Excludes setup fees and Meta message charges. Features differ, so compare what each price includes.

In India, HotelPing Professional is priced at ₹14,999 a month (about $170), and in the UAE at AED 1,499.

Hidden costs to ask about

  • Meta message charges. Since 1 October 2026, service replies beyond 1,000 a month per number are charged[7].
  • Setup fees, and whether they are waived for annual plans.
  • Add-ons such as AI chatbot or ID scanning that are not in the base plan.
  • Seats: some tools charge per staff user.
  • PMS interface fees charged by your PMS vendor for the connection.

How to compare fairly

A fair price comparison in five steps
  1. 1List needsMust-have features only
  2. 2Same room countPrice every tool for your rooms
  3. 3Add extrasSetup, add-ons, seats
  4. 4Add messagesEstimate Meta charges
  5. 5Annual totalCompare 12-month cost

A cheaper tool that leaves staff chasing requests by phone can cost more in front-desk time. Weigh what each plan includes, not only the headline price.

Frequently asked questions

Sources

  1. Visito: AI concierge tools and pricing
  2. Delight.ai: HiJiffy and Duve pricing
  3. GoodFirms: Guestara pricing
  4. Guestly pricing
  5. AI for Hoteliers: Myma.ai pricing
  6. Conduit: AI guest communication platforms 2026
  7. FlowCall: WhatsApp Business API pricing from 1 October 2026

Prices and features are taken from each vendor's public website or the sources above as of 2 October 2026, and may change. Product names are trademarks of their respective owners and are used only to identify them. Spotted something out of date? Tell us through our contact form and we will correct it.