- Guestara covers digital check-in, upsells, payments and reviews, priced per room from $2.5 with a $99 monthly minimum.
- Hotels usually look elsewhere for one of three reasons: they want staff operations, simpler flat pricing, or a booking-focused chatbot.
- For a 50-room hotel, monthly prices across these alternatives range from about $99 to $345.
What Guestara offers
Guestara is an AI-powered guest management platform that runs on top of a hotel's PMS. Its plans include guest journeys, digital check-in, a unified inbox, upselling, integrated payments and review collection; Premium adds AI ID extraction, a 24/7 AI chatbot and a branded guest app[2].
Pricing is per room per month: Power from $2.5 per room (minimum $99) and Premium from $4.5 per room (minimum $189), with Enterprise from $349[1]. It is a good fit for hotels that want check-in, upsells and payments in one product.
Why hotels look for alternatives
- They need staff operations. Routing requests to departments, timers and escalation matter more to them than a guest app.
- They prefer flat pricing. Per-room pricing grows with every room; some owners prefer one fixed monthly figure.
- They want a booking engine in the chat. Some tools focus on turning website and WhatsApp enquiries into direct bookings.
- They already have part of the stack. For example, their PMS already sends booking confirmations on WhatsApp.
Six alternatives worth comparing
| Alternative | Main strength | Best for | Price (public) |
|---|---|---|---|
| HotelPing | Request routing, SLA timers, staff app, owner reports | Hotels that want in-stay requests tracked to completion | ₹6,999–₹14,999/month flat by size |
| Hotelzify[3] | AI sales concierge with voice | Direct-booking conversion in India | Not published |
| HiJiffy[4] | Multilingual AI across web, WhatsApp and OTAs | Hotel groups and international guests | €99–319/month plus setup |
| Visito[5] | Lean AI messaging focused on bookings | Independent hotels on a tight budget | From $99/month |
| Duve[4] | Branded guest app, online check-in, upsells | Boutique hotels wanting a guest app | $120–200/month minimums |
| eZee WhatsApp[6] | Booking notifications from the PMS | eZee users needing confirmations and reminders | Around $15–30/month |
Guestara: 50 rooms × $2.5 (Power) to × $4.5 (Premium). HotelPing: ₹14,999 Professional at ₹88 per dollar. HiJiffy converted from euros. Lower ends are starting prices.
Guestara vs HotelPing in one view
- Digital check-in with ID scanning
- Upsells and integrated payments
- Branded guest app
- Smart-lock and review tools
- Routing each request to the right department
- SLA countdown and manager escalation
- Role-based staff app
- Quiet hours and a cap on offers per stay
Which one should you pick?
- Your problem is missed or slow in-stay requests: choose a tool with routing, timers and a staff app.
- Your problem is check-in queues and payments: Guestara or Duve are built for that.
- Your problem is enquiries that never book: look at Hotelzify, Visito or HiJiffy.
- You only need confirmations and reminders: your PMS add-on may be enough.
Frequently asked questions
Not for small hotels: Power starts at $2.5 per room with a $99 minimum. Costs rise with room count and with Premium features, so larger hotels should compare total monthly cost.
Possibly, but both would want to manage your WhatsApp number. It is usually simpler to choose one system per channel.
Among published prices, Visito starts lowest at $99 a month, and PMS add-ons like eZee WhatsApp cost less but do far less.
Sources
- GoodFirms: Guestara pricing
- Software Advice: Guestara plans
- Hotel Tech Report: Hotelzify
- Delight.ai: HiJiffy and Duve pricing
- Visito: AI concierge tools and pricing
- eZee Absolute: WhatsApp integration pricing
Prices and features are taken from each vendor's public website or the sources above as of 2 October 2026, and may change. Product names are trademarks of their respective owners and are used only to identify them. Spotted something out of date? Tell us through our contact form and we will correct it.